Healthcare Professionals – NINE presentations and a one-day workshop at
Lean and Six Sigma Conference
When: February 29 – March 1, 2016
Where: Pointe Hilton Tapatio Cliffs Resort, Phoenix, AZ
The HCD developed the “Marshall Plan” to show what can and will be done when process improvement and quality management professionals are given the chance to prove themselves and their worth as important members of the health care team. Several of those involved in this successful effort have collaborated on the article referred to above to describe the project and what they accomplished in one California hospital. Click here to read the full 27 page article.
HCD Case Study – 28 Case Studies related to Healthcare Process Improvement with Culture Changes, learn more…
The Healthcare Division of ASQ strives to engage stakeholders at all levels in improving the efficiency and efficacy of a global healthcare system utilizing a customer focused systems approach by encouraging research, innovation, and the formation of learning partnerships to advance knowledge of healthcare quality.
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2016-2017 HCD Officers:
|Chair Elect||Swami Reyes||Swami.Reyes@comcast.net|
Sue Peiffer, ASQ Healthcare Division Chair, learn more
HCD Focus, Operations & Initiatives, learn more
The Healthcare Division Chair’s Progress Report, learn more
Leadership, learn more
Committee & Task Group Reports and Plans, learn more
DMC & LC Meeting Minutes, learn more
Check out ASQ’s Healthcare Market Homepage, supported by Amanda Hankel, learn more
Speaker’s Bureau, Tools & Applications Edition, New 32 page guide for physicians on survey process, Periodically, articles of interest, Baldrige Resource Library learn more
Checkout this video from Mike Micklewright and QualityDigest.com in honor of Quality Managers everywhere!
Healthcare Solutions learn more
Healthcare Update: Tools to Maximize Chronic Care Efficiency learn more