HCD 2015-2016 Webinar Series:
ASQ Health Care Quality and Technology Survey. As a member in the healthcare quality profession, let your voice be heard on potential healthcare technology and implementations that could help improve patient experience for healthcare organizations. Please contribute to the annual ASQ Health Care Quality and Technology Survey
Department of Health and Human Services HHS Entrepreneurs-in-Residence (EIR) Program is currently recruiting an EIR for the HHS Office for Civil Rights (OCR) to redesign their intake process for civil rights and privacy complaints to better serve the American public. OCR receives approximately 24,000 consumer complaints each year focusing on challenges that consumers face in accessing their own medical records, potential privacy breaches, and unlawful discrimination and health and human services institutions. For more about the opportunity, check out the blog. You can apply here.
HCD Case Study – 28 Case Studies related to Healthcare Process Improvement with Culture Changes, Click here to earn more…
The Healthcare Division of ASQ strives to engage stakeholders at all levels in improving the efficiency and efficacy of a global healthcare system utilizing a customer focused systems approach by encouraging research, innovation, and the formation of learning partnerships to advance knowledge of healthcare quality.
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2016-2017 HCD Officers:
|Chair Elect||Swami Reyes||Swami.Reyes@comcast.net|
Sue Peiffer, ASQ Healthcare Division Chair, learn more
HCD Focus, Operations & Initiatives, learn more
The Healthcare Division Chair’s Progress Report, learn more
Leadership, learn more
Committee & Task Group Reports and Plans, learn more
DMC & LC Meeting Minutes, learn more
Check out ASQ’s Healthcare Market Homepage, supported by Amanda Hankel, learn more
Speaker’s Bureau, Tools & Applications Edition, New 32 page guide for physicians on survey process, Periodically, articles of interest, Baldrige Resource Library learn more
Checkout this video from Mike Micklewright and QualityDigest.com in honor of Quality Managers everywhere!
Healthcare Solutions learn more
Healthcare Update: Tools to Maximize Chronic Care Efficiency learn more