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HBOK 1-016

Title Quality Assessments for Improvement in Corporate Governance
Author(s) Tito Conti
Source AQC/WCQI
Topic Strategic Planning Process

Performance Improvement

Abstract Board audits and self-assessments are increasing in the pursuit of improvement in corporate governance. Current approaches, however, leave doubts about their effectiveness. While they may be somewhat effective in providing transparency to the investors, they are less effective in improving corporate governance. The current approach to self-assessment is questioned, with advice not to rely on rules and procedures-based assessment. A plurality of assessments is required, including use of a corporate PDCA cycle aimed at continuous improvement. A recommendation is made for a diagnostic approach that gives appropriate weight to the intangible factors that are the basis of excellence.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/members/news/aqc/57_2003/19287.pdf
Link for HTML None
Reference Code 1-016

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