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HBOK 1-047

Title Applying the Toyota Production System to a Healthcare Organization: A Case Study on a Rural Community Healthcare Provider
Author(s) Kevin F. Collins; Senthil K. Muthusamy
Source Quality Management Journal
Topic Performance Improvement
Abstract Over the years, the Toyota Production System (TPS) has evolved from a manufacturing concept to a participative design for large scale change management. TPS can be a powerful intervention technique, even in industries like healthcare that are unaccustomed to such advanced production techniques. The process of applying TPS to a healthcare organization is described, and the challenges, problems, and outcomes are analyzed. Remedies for enhancing the success of TPS implementation are addressed.
Access Restrictions ASQ members and journal subscribers
Link for .PDF http://www.asq.org/quality-management/2007/10/process-management/applying-toyota-production-system-to-healthcare-case-study.pdf
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Reference Code 1-047

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