Current Topic...

HBOK 1-148

Title Assessing the Impact of the Lessons Learned Process
Author(s) APQC
Source APQC
Topic Knowledge Management
Abstract APQC believes that performance and impact measures/metrics are crucial to any knowledge-sharing approach, including lessons learned. The right combination of measures/metrics paints a compelling picture of the effectiveness and value of the process, which is essential to gain executive support, funding, and increased participation from teams and individuals.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/assessing-the-impact-of-the-lessons-learned-process.pdf
Link for HTML None
Reference Code 1-148

Add a Comment