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HBOK 1-153

Title How Many Measures to Use
Author(s) Chris Gardner
Source APQC
Topic Performance Measurement

Data Analysis

Abstract APQC’s Chris Gardner discusses the optimum number of measures an organization should use, what types of measures should be considered, and the measurements organizations report they are actually taking.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/03/apqc/how-many-measures-to-use.wmv
Link for HTML http://www.asq.org/2010/03/apqc/how-many-measures-to-use.html
Reference Code 1-153

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