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HBOK 1-163

Title By the Numbers: The Role of Statistics in Business and Industry
Author(s) Gerald J. Hahn and Necip Doganaksoy
Source Six Sigma Forum Magazine
Topic Performance Measurement

Performance Improvement

Abstract As companies seek ways to learn more about their processes, customers, and competitors, there is heightened interest in the use of statistics. The successful use of statistical methods requires knowledge of underlying tools and an appreciation of concepts not always stressed sufficiently in Six Sigma instruction and other training programs. An overview of the role of statistics in business and industry is given to help Six Sigma practitioners improve their effectiveness and to show trainers how to design their presentations. A sidebar article explains what makes reliability analysis different.
Access Restrictions ASQ members and journal subscribers
Link for .PDF http://www.asq.org/six-sigma/2009/08/statistics/by-the-numbers.pdf
Link for HTML None
Reference Code 1-163

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