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HBOK 1-176

Title The ROI of Employee Training and Development
Author(s) Rachel Williams and Lawson Arnett
Source APQC
Topic Organizational Culture

Engaging and Empowering the Workforce

Workforce Development, Education, and Training

Abstract Based on data from APQC’s Open Standards Research, this article presents empirical evidence indicating that organizations which invest more in training per employee than other organizations also produce greater revenue per employee. This and other significant, related findings are discussed, along with critical success factors in employee development.
Access Restrictions ASQ members only
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Reference Code 1-176

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