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HBOK 1-193

Title Communication is Essential for Staff Buy-in to Measurement
Author(s) Chris Gardner
Source APQC
Topic Performance Measurement

Engaging and Empowering the Workforce

Abstract Chris Gardner, director of performance improvement at APQC, explains how organizations can communicate effectively with staff about measures to achieve the needed buy-in.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/communication-is-essential-for-staff-buy-in-to-measurement.wmv
Link for HTML http://www.asq.org/2010/02/apqc/communication-is-essential-for-staff-buy-in-to-measurement.html
Reference Code 1-193

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