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HBOK 1-260

Title The Bright Side of Failure
Author(s) Tom Sheffrey
Source Quality Progress
Topic Performance Improvement
Abstract Four simple tools can help improve performance from one project to the next. The best type of continuous improvement for project management purposes is process improvement, which identifies savings by simplifying the process. The four tools required are root-cause analysis, a prioritization matrix, a theory of change logic model, and a measuring metric. An example shows how each of the four tools was used with a failed diesel pipeline construction project to identify steps to improve project control’s handling of several aspects of the project.
Access Restrictions ASQ members and journal subscribers
Link for .PDF http://www.asq.org/quality-progress/2011/02/best-practices/the-bright-side-of-failure.pdf
Link for HTML http://www.asq.org/quality-progress/2011/02/best-practices/the-bright-side-of-failure.html
Reference Code 1-260

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