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HBOK 1-278

Title Global Quality Culture Alignment – Implement Now?
Author(s) Samantha Brown, Jacqueline Bower, and Bjorn Saestad
Source AQC/WCQI
Topic Strategic Management

Performance Improvement

Abstract How does a global company implement a quality culture mindset that results in behavioral changes that support an effective quality management system? This second session (of two) will share the implementation toolbox used to create strong, business-focused systems in a globally-aligned culture through lessons learned, challenges overcome, and tools developed and implemented by a team of quality specialists in eight countries. All of the activities discussed can be customized and tailored to fit any business model or strategy within any industry around the world.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/world-conference/2011/quality-management/global-alignment-implement-now.pdf
Link for HTML None
Reference Code 1-278

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