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HBOK 1-300

Title Perfect Match
Author(s) Matthew Franchetti and Kyle Bedal
Source Six Sigma Forum Magazine
Topic Data Analysis

Performance Improvement

Work Process Management

Abstract In 2008, the University of Toledo Medical Center and the university’s industrial engineering department embarked on a joint effort to improve the pre-operational process for patients undergoing kidney transplants. The project’s primary objective was to reduce the number of days required to determine a patient’s suitability for transplant, thereby saving lives. Using a Six Sigma define, measure, analyze, improve, and control (DMAIC) approach, a team of medical personnel and engineers looked for ways to optimize cycle times, improve efficiency, eliminate errors, reduce costs, and streamline administrative processes. As a result of improvements, process cycle time failures were reduced by nearly 70 percent, reflecting an annual savings of $22,000.
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Reference Code 1-300

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