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HBOK 1-342

Title Critical but Overlooked Elements of Performance Improvement
Author(s) Jeff Varney
Source APQC
Topic Strategic Management

Performance Improvement

Knowledge Management

Abstract Jeff Varney, senior advisor and process improvement project lead at APQC, describes two critical elements of performance improvement that organizations should never overlook: measurement and understanding the organizational framework.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/critical-but-overlooked-elements-of-performance-improvement.wmv
Link for HTML http://www.asq.org/2010/02/apqc/critical-but-overlooked-elements-of-performance-improvement.html
Reference Code 1-342

 

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