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HBOK 1-345

Title Identifying and Making Improvements
Author(s) Jeff Varney
Source APQC
Topic Performance Improvement

Change Management

Abstract Jeff Varney, senior advisor and process improvement project lead at APQC, explains how an organization should identify and start implementing improvements, ensuring that improvements are aligned with the organization.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/identifying-and-making-improvements.wmv
Link for HTML http://www.asq.org/2010/02/apqc/identifying-and-making-improvements.html
Reference Code 1-345

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