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HBOK 1-348

Title Performance Improvement vs. Process Improvement
Author(s) Jeff Varney
Source APQC
Topic Performance Improvement
Abstract Jeff Varney, senior advisor and process improvement project lead at APQC, explains the difference between performance improvement and process improvement.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/performance-improvement-vs-process-improvement.wmv
Link for HTML http://www.asq.org/2010/02/apqc/performance-improvement-vs-process-improvement.html
Reference Code 1-348

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