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HBOk 1-349

Title Random Acts of Improvement
Author(s) Jeff Varney
Source APQC
Topic Organizational Culture

Strategic Management\

Abstract Jeff Varney, senior advisor and process improvement project lead at APQC, explains why organizations should think holistically about processes, the changes they need to make to them, and the effects those changes will have on the entire business workflow.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/random-acts-of-improvement.wmv
Link for HTML http://www.asq.org/2010/02/apqc/random-acts-of-improvement.html
Reference Code 1-349

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