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HBOK 1-436

Title Deployment: 7 Stumbling Blocks to Overcome
Author(s) William Kelly
Source Six Sigma Forum Magazine
Topic Engaging and Empowering the Workforce

Change Management

Workforce Development, Education and Training

Abstract Seven common stumbling blocks may be encountered when deploying and maintaining a Lean Six Sigma program in a service environment. While there is no perfect system or process, organizational support, good data, effective communication, and a process to listen to the customer will increase the likelihood of success. Each stumbling block is illustrated with an example and tips are given to help overcome each problem.
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Reference Code 1-436

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