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HBOK 1-538

Title Approving and Applying Lessons Learned at U.S. Army ARDEC
Author(s)  
Source APQC
Topic Qualities of Customer-Focused Organizations

Engaging and Empowering the Workforce

Abstract The U.S. Army Armament Research, Development, and Engineering Center (ARDEC) was among the best-practice organizations studied as part of APQC’s Collaborative Research study, Cutting the Cost of Not Knowing: Lessons Learned, Systems People Really Use. This case study provides a comprehensive overview of ARDEC’s best practices for the capture and reuse of lessons learned.
Access Restrictions ASQ members only
Link for .PDF http://www.asq.org/2010/02/apqc/approving-and-applying-lessons-learned-at-us-army-ardec.pdf
Link for HTML None
Reference Code 1-538

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