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HBOK 1-605

Title Preempting Problems
Author(s) Vic Nanda
Source Six Sigma Forum Magazine
Topic Performance Measurement

Data Analysis

Performance Improvement

Abstract When assessing risk due to changes in its business environment, an organization can get a better idea of the whole process by applying a design failure mode effects analysis (DFMEA) approach. Motorola employed the design, measure, analyze, improve, and control (DMAIC) method to avoid problems and delays during an IT application upgrade, saving more than $500,000 annually from potential systems failures.
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Link for .PDF http://www.asq.org/six-sigma/2010/02/six-sigma/preempting-problems.pdf
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Reference Code 1-605

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