Current Topic...

HBOK 1-608

Title Healthcare Provider Formalizes Improvement Framework, Captures State Honors
Author(s) Janet Jacobsen
Source ASQ
Topic Performance Improvement

Engaging and Empowering the Workforce

Abstract When Child Serve set a goal to be the premier provider of specialty pediatric services in Iowa, the organization adopted the Baldrige/IRPE (Iowa Recognition for Performance Excellence) framework to structure its process improvement journey. As part of its 2007-10 strategic plan, Child Serve made the commitment to submit an IRPE award application. A key step in the improvement journey was establishing a common language to help ensure employee buy-in. With its first application, it earned a bronze-level IRPE award in 2010.
Access Restrictions Open to everyone with free registration
Link for .PDF http://www.asq.org/2011/08/awards/healthcare-provider-formalizes-improvement-framework.pdf
Link for HTML None
Reference Code 1-608

Add a Comment