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Healthcare Division Chair – William H. Dunwoody

Bill Dunwoody is the sole proprietor of “Building World Class Organizations,” a consulting agency that provides services to healthcare, educational, and other not-for-profit institutions that focus on encouraging organizational transition and effective change management. Offered services included the analysis of organizational culture, leadership effectiveness, and process improvement as well as the facilitation of organizational change and cultural development initiatives.

Bill is a Senior Member of ASQ with 14 years as a member of the Society and the Healthcare Division. He is currently enrolled in a PhD program in Knowledge Management through Walden University and holds a Master of Business Administration degree from Thomas College, Waterville, Maine. Bill is a Fellow of the American College of Healthcare Executives and has achieved ASQ certification as a Certified Quality Improvement Associate and Certified Manager of Quality/Organizational Excellence. He has also completed education at the Black Belt level in Lean and Six Sigma through Villanova University.

He has served as a member of the Baldrige National Quality Program Board of Examiners and has held several leadership roles with the ASQ Healthcare Division, including Internet Liaison, Secretary, Treasurer, and most recently Chair Elect.

He is retired from a 30 year career in Emergency Medical Services where he served as EMT, Paramedic, Dispatcher, and Service Director. Most recently Bill was employed by the State of Maine Department of Health and Human Services as the Director of Integrated Quality and Informatics for the two State operated psychiatric hospitals.

Bill has authored several articles and process plans on the barriers and benefits to organizational transitions in health information technology, the healthcare accreditation process, and implementation of process improvement systems for performance excellence. He lives in the Yakima Valley of Washington State with his wife, Virginia.


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