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Healthcare Division Sponsored Events & 12 Healthcare Programs will be offered

at the 2014 World Conference on Quality and Improvement in Dallas, Texas, May 4-7, 2014. We hope to see you there.

Healthcare Division Sponsored Events

Sunday, May 4, 14:00 – 16:00

ASQ Healthcare Division Annual Meeting
ASQ HCD Division Management Committee and Leadership Council

Please join ASQ Healthcare Division Management Committee and Leadership Council members for an update on the past year’s activities and an introduction to the upcoming events planned for the next year. Let us hear your ideas on how we can make an impact on the delivery of healthcare globally and address your needs as a member of the ASQ Healthcare Division.

Sunday, May 4, 18:30 – 20:30

ASQ Healthcare Division Exhibit Booth
Please visit the HCD Exhibit booth #829 to collect information about the Healthcare Division, acquire your ticket to the 3rd Annual Healthcare Speakers Reception, chat with HCD leaders and inform us on how we can add value to your membership, and plan your WCQI experience using the resources offered by the HCD.

Monday, May 5, 18:00 – 20:00 PM

3rd Annual Healthcare Speakers Reception

The ASQ Healthcare Division is please to offer a presentation entitled,

“A Model for QMS Development in Public Health Systems: Designing a Roadmap for Public-Private Partnerships” by Swami Reyes and Grace Duffy

This program will introduce the concept of public/private partnerships in developing a Quality Management System, the structural planning required for success, the background for a project currently being implemented in Houston and the potential opportunities for healthcare system improvements that can be derived from this type of endeavor.

In addition to this dynamic presentation, the Healthcare Division will present the Nightingale Scholarship Award to this year’s winner, Ellen Martin.

Entry to this much sought after event is by complimentary ticket only.
Please see a Healthcare Division representative for details.

Light hors d’oeuvres and a cash bar will be available to attendees after the presentations.

Healthcare Related Sessions and Workshops

Monday, May 5, 13:30 – 16:00

M14. Process Improvement Strategy Deployment
Patricia Morrill, PM Healthcare Consulting, LLC, Racine, WI
Healthcare Division Sponsored Workshop

Monday, May 5, 15:00 – 16:00

M22. Partnership: A new approach to skilled nursing care
Cheri Graham-Clark, Sharp HealthCare, San Diego, CA
Healthcare Division Sponsored Session

Monday, May 5, 16:15 – 17:15 PM

M25. Quality Safari-Beginning Quality in Tanzania
Patrice Griffith, University of Texas Southwestern Medical Center, Dallas, TX

Tuesday, May 6, 9:15 – 10:15

T11. Why won’t the CFO or CEO talk to me?
Richard Lee Coley , CFS Consulting Group, Vancouver, WA and Heide J. Maize , Providence Health & Services, Portland, OR

Tuesday, May 6, 9:15 – 11:45

T13. How to Teach Lean Tools Effectively in Healthcare
Keith Poole, HCA, Munster, IN and Joseph Swartz , Franciscan St. Francis Health, Indianapolis, IN

Tuesday, May 6, 10:45 – 11:45

T16. Implementing Knowledge Management using QRM
Elizbaeth Zybczynski  and Christa Hartmann, Baxter Healthcare, Round Lake, IL

T21. Lean in Emergency Department: Lean There Done That
Dr Farah Deeba, Qualimed Healthcare Pvt Ltd, New Delhi, India
Healthcare Division Sponsored Session

Tuesday, May 6, 16:00 – 17:00

T29. QFD & Healthcare: Innovation in the midst of uncertainty
Kaveh Houshmand Azad  and Shereazad Jimmy Gandhi, California State University Northridge, Northridge, CA

T33. The Baylor Health Care System STEEEP Journey
Neil Fleming and David Ballard, Baylor Health Care System, Dallas, TX

T35. Suggestion Box 2.0: QI and Customer Surveys
Bethany King
Dana Farber Cancer Institute, Boston, MA

Wed, May 7, 8:00 – 9:00

W04. Don’t lose patients; hybrid helps hospital
Richard Todd Creasy
, Western Carolina University, Cullowhee, NC
Healthcare Division Sponsored Session

Wednesday, May 7, 9:30 – 10:30

W16. The CMS Healthcare Engineering Demonstration Project
James Benneyan
, Healthcare Systems Engineering Institute, Northeastern University, Boston, MA