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Healthcare Update: Tools to Maximize Chronic Care Efficiency


Roughly 80% of healthcare cost and resource consumption is tied up in the care of less than 20% of the patient population. These are the “poly-chronics”: patients with multiple chronic diseases or a single chronic disease with multiple co-morbidities. In this issue of Healthcare Update, we look at quality tools and solutions for improving chronic care management.

Guest Essay: Maximizing Efficiency Through Poly-Chronic Care Systems

In a guest essay, ASQ Healthcare Division member Pierce Story explains how poly-chronic care networks—care subsystems designed for the needs of poly-chronic patients—can be used as a solution for improving the quality and efficiency of chronic care management.

 Using PDCP to Improve Chronic Care Management

The process decision program chart (PDCP) systematically identifies what might go wrong in a plan under development. In this overview of the tool, read how a medical group used PDCP to plan a new chronic illness management program to improve the care of patients with chronic illnesses, such as diabetes and asthma.

The Chronic Care Model

The Chronic Care Model, developed by MacColl Institute for Healthcare Innovation, advocates for more productive interactions between the patient and his or her care team. Here, the American Academy of Family Physicians outlines how the model elements work together to create a patient-centered, proactive healthcare team.

Partnering in Self-Management Support: A Tool Kit for Clinicians

The concepts and tools in this tool kit provided by the Institute for Healthcare Improvement are intended to give busy clinical practices an introduction to a set of activities and changes that support patients and families in the day-to-day management of chronic conditions.

Tackling Healthcare Costs and Increasing Life Expectancy at the Same Time

In the United States, more than $2.6 trillion is spent on healthcare every year. More than three-quarters is spent on medicine and treatment for preventable chronic conditions. This article from the Robert Wood Johnson Foundation examines if changing how America invests in its health can prevent illness and control future costs.

Under Pressure to Reduce Harm

In this Becker’s Hospital Review article, read how BJC Healthcare in St. Louis decreased hospital-acquired pressure ulcers by 58%. BJC is a finalist this year in ASQ’s International Team Excellence Awards process.

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