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Mr. William H Dunwoody


  • William H Dunwoody
  • Work Title: KM Scholar Practitioner at Building World Class Organizations, Sunnyside, WA
  • Email address:
  • Phone: (800) 381-7059


  • Senior Member, ASQ
  • ASQ HCD Chair 2014-2015
  • Previously ASQ HCD Secretary, Treasurer, Database Manager, Internet Liaison



A professional administrator and Servant Leader with over thirty years of experience working in public safety and healthcare systems. Knowledge and experience in knowledge and learning management, Lean and Six Sigma, the Accreditation Process of the Joint Commission, ISO 9001:2008, Centers for Medicare and Medicaid Conditions of Participation, multidisciplinary team building, clinical quality management, business process improvement, strategic alignment of work systems, change and organizational transition management. Past work experience includes various clinical and administrative roles in emergency medical services (Paramedic) in Vermont, Massachusetts, and Maine and Director of Integrated Quality and Informatics at the Dorothea Dix and Riverview Psychiatric Centers in Bangor and Augusta, Maine. These hospitals, operated by the Maine Department of Health and Human Services provided forensic and safety net services for at risk Maine residents suffering from severe and persistent mental illnesses.


Currently the Sole Proprietor and KM Scholar Practitioner at Building World Class Organizations, a consulting company that contracts to provide services to healthcare, educational, and other not-for-profit institutions to encourage organizational transition and effective change management. Offers services in the analysis of organizational culture, leadership effectiveness, and process improvement as well as the facilitation of organizational change and cultural development initiatives.


  • Ph.D., Knowledge Management – Walden University, Minneapolis, Minnesota , 2015/In Progress
  • Master Certificate Lean Six Sigma – Villanova University Online, Tampa, Florida, 2011
  • M.B.A. – Thomas College, Waterville, Maine, 1998 – 2001
  • B.S. Professional Studies – Thomas College, Waterville, Maine, 1995 – 1998


  • Fellow, American College of Healthcare Executives
  • Certified Quality Improvement Associate, ASQ
  • Certified Manager of Quality/Organizational Excellence, ASQ
  • Protecting Human Research Participants, National Institutes of Health
  • Homeland Security Exercise Evaluation Program Trainer, Federal Emergency Management Agency


  • American College of Healthcare Executives – Chicago, Illinois, 2009 – Present
  • American Society for Quality – Milwaukee, Wisconsin, 1999 – Present
  • American Society for Quality Healthcare Division / Leadership Council, 2006 – Present
  • American Society of Professionals in Patient Safety – Boston, Massachusett, 2012 – Present
  • Baldrige National Quality Program / Board of Examiners –Gaithersburg, Maryland, 2009
  • Greenleaf Center for Servant Leadership – Westfield, Indiana, 2012 – Present
  • Golden Key International Honor Society – Atlanta, Georgia, 2013 – Present
  • Knowledge Management Professional Society – Washington, DC, 2008 – Present

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