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Ms. Laura Kinney, M.S., B.A. Biology


  • Laura Kinney, M.S., B.A. Biology
  • Practice Leader Environmental Sustainability and Baldrige SME at MultiCare Health System in Tacoma, WA
  • email address:


Senior Member, ASQ; Treasurer, ASQ HCD; ASQ World Conference on Quality and Improvement Technical Program Committee member; Nominations Chair for Seattle Section ASQ; Past Chair, ASQ Seattle and Spokane Sections (Silver and Bronze QMP Winners), Quality in Healthcare Conference (QIHC) Technical Program Committee – 2 years; Healthcare BOK/Certification Co-Chair; QIHC Selected Speaker 2011; ASQ Technical Committee for Social Responsibility; ASQ Quality Press Reviewer; Author, AHA and ASQ articles on Environmental Sustainability


Healthcare:  8 years as organizational effectiveness/process design director/consultant (Community Health Plan of WA and MultiCare Health System (a large multi-hospital and ambulatory integrated system – 2009 HIMSS Davies Award Recipient).  Current role – develop and implement environmental sustainability program that saves money and the environment.  Internal subject matter expert on Healthcare Criteria for Baldrige as MultiCare starts their Journey for Excellence – guide application development, cycles of learning, and deliver examiner training. Previous role as Organizational Effectiveness consultant at MultiCare Health System; clinical and non-clinical process re-design.

CONSULTANT:  10 years designing and implementing quality management systems (ISO and QS-9000) in automotive (manufacturing) and other service organizations, Kinney Quality Systems, owner and principal consultant


  • Baldrige National Quality Award Examiner (2006-2008, 2011); Past ASQ CMQ certification
  • Former RAB-Certified ISO 9000 Auditor
  • Pursuing LEED AP and Sustainable Certificates


  • Washington State Quality Award Senior Lead Examiner and Chair of the Panel of Process and Examiner Development (in charge of examiner training and development and processes for the award examinations); PEPD liaison to the WSQA Board of Directors
  • WSQA liaison to the Baldrige Alliance
  • VHA/Novation Environmental Sustainability Technical Committee Board Member
  • Practice Greenhealth member, webinar speaker

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