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Ms. Michelle Bowman

Demographic Information:

  • Michelle Bowman, MBA, MBB
  • President/CEO at Polaris Healthcare Consulting, Grand Terrace, CA.
  • Email address:  michelle@thepatientdesign.com
  • Phone: 951.505.4471

Current Role(s) in ASQ & ASQHCD:

  • TPC Coordinator, ASQHCD

SUMMARY BIO:
Healthcare: 
Michelle is a Lean Six Sigma Master Black Belt with over 5 years experience leading performance improvement initiatives for large health care delivery systems. With a degree in Physical Therapy, she brings over 18 years of clinical experience serving in acute and outpatient settings.

Consultant:
Michelle is the founder of Polaris Healthcare Consulting, which specializes in process re-engineering and improvement utilizing techniques designed to enable health care organizations to achieve top performance. She provides expertise on connecting innovative Health IT solutions with processes to enhance services and improve the delivery of patient care. Other areas of expertise are Clinical Operations Performance, Patient Throughput Efficiency, Revenue Cycle Management, Payment Reform Initiatives, Care Transitions, Patient Experience, Leadership Development, and Lean Six Sigma Training.

PROFESSIONAL CERTIFICATIONS:

  • Physical Therapy Board ofCalifornia, Approval No. AT 6024
  • American Society of Quality (ASQ) Certified Six Sigma Black Belt (Cert#14191)

Professional Organizations MEMBERSHIPS/Committees

  • President ofInland EmpireChapter of SHIP (Society for Healthcare Improvement Professionals)
  • UniversityofRedlandsMentor
  • Whitehead Leadership Fellow
  • Dignity Health Lean Six Sigma Black Belt Coach

 

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