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Quality Management Process (QMP) Committee

2010-2011 HCD Committee/Task Group (CTG)

Business Plan

Committee/Task Group: Quality Management Plan

Chair: Click here to enter text.

Co-Chair:       Yvonne Claudio

Co-Chair:       Michelle Carbonne

Members:      n/a.

CTG VISION (100 WORDS OR LESS):   Produce a quality management plan that guides HCD to effectiveness

CTG MISSION (100 WORDS OR LESS):            Produce a Quality Management Plan for HCD

CTG GOALS FOR 2010-2011(MAX OF 3):        

1) Identify scope of indicators for HCD

2) Develop baseline scorecard

3) Prepare HCD’s initial quality management plan

CTG OBJECTIVES FOR 2010-2011(MAX OF 3 PER EACH GOAL):

            GOAL #1: Obtain list of key indicators from each committee/Task group 2) Prioritize list (obtain input from HCD leadership); Finalize list

            GOAL #2: Design scorecard for HCD; Prepare draft scorecard; Finalize Year 1 scorecard          

            GOAL #3: Identify areas for or improvement; identify priority areas for year 1; document activities for each priority area.

DESCRIPTION OF EACH CTG ACTION STEP REQUIRED TO MEET EACH OBJECTIVE INCLUDING THE FOLLOWING DATA:

  •          Responsible Parties  Co-chairs; HCD leadership; Committee Chairs
  •          Resources Required: TBD
  •          Process/Project Flow with Time Frames
    •    Indicator List: January 2011
    •    Scorecard:  March 2011
    •    Draft Plan: March 2011
    •    Final Plan: April 2011
  •          Deliverable(s) Scorecard; Quality Management Plan for HCD
  •          Metric(s) For Success (How will we know we have won?)  TBD
  •          Performance Against Metrics TBD
  •          Expected ROI(s) for each Action Step TBD
    •    to HCD Members
    •    to Other HCD Customers (sections, other divisions, ASQ, community, etc.)
    •    to HCD

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