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Roderick A. Munro



ASQ Fellow, CMQ/OE, CQE, CQA; Fellow CQI; IRCA QMS Lead Auditor

Business Improvement Coach

RAM Q Universe, Inc.


Phone: 231-866-4016

Mr. Munro has over thirty five years of Process Improvement experience in the service and manufacturing industries working from the shop/store floor up into the managerial ranks. He is an ASQ Fellow and a Fellow of The Chartered Quality Institute (CQI) ofEngland. He has extensive experience with Lean, Six Sigma, Quality Engineering and has worked with the Automotive Core Tools, ISO 9000, QS-9000, ISO/TS 16949, ISO 14000, BS 18001 and Healthcare Systems Engineering. Additionally, he has been active with the Michigan Quality Leadership Award (MQLA) which is the Michigan level Baldrige process and is an Accreditation Board for Engineering and Technology (ABET) trainer and program evaluator. Rod’s latest books are Lean Six Sigma for Healthcare: A Pocket Guide & the Certified Six Sigma Green Belt Handbook, which are available through ASQ or can be viewed in



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