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The Healthcare Division Chair’s Progress Report, February 2012

 by Joe Fortuna

Spring is just around the corner!

I am happy to report to the ASQ Healthcare Division (HCD) and its friends that the theme for this month’s “Letter from the Chair” is progress! Last month, the HCD achieved progress on several fronts:

1. HCD website—

One of our website chairs, Linh Dye, has designed our new website and it will soon be placed in a test environment. This new site will have increased functionality and will better serve HCD members. Look for more news about this exciting development soon. By the way, it is not too late to let Dye know what you think the HCD website should look like. Please feel free to contact her at with your thoughts and suggestions.

Our other website chair, Cheri Graham-Clark, who serves as our representative to the Healthcare Information and Management Systems Society (HIMSS) Stories of Success Program, will soon provide an update about this year’s call for success stories. Each member of the division will have the opportunity to put in an application for this prestigious HIMSS competition to showcase work that we have done and results we have had in implementing that we could use at ASQ HCD. Graham-Clark, who recently passed her Six Sigma Black Belt exam, will place an announcement about this competition on our website soon, but feel free to contact her at

in the meantime for information.

2. Quality Institute for Healthcare Conference (QIHC) 2012—

Planning for the QIHC in May in Anaheim, CA, is in its final stages. This year’s program—orchestrated by Co-chairs Jim Levett and Laura Kinney, and ASQ Healthcare Market Director Ray Zielke—is outstanding. All HCD members should make plans to attend. Visit the QIHC website ( to learn more about the program and to register.

3. HCD booth at ASQ World Conference on Quality and Improvement (WCQI) and QIHC—

For those attending QIHC and WCQI, please note that our HCD booth chair, Graciela Perez, needs help manning the HCD booth. Please let her know as soon as possible at any times during the conference you can offer two hours to help her host the booth. I am also happy to report that our new HCD brochure, developed by Membership Co-

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